FAQ's

Why doesn’t my New Leaf Community Markets gift card work for my Delivery or Pickup order on Instacart?

We work with Instacart to fulfill our Delivery and Pickup orders. Only Instacart gift cards work on the Instacart site. If you’d like to purchase an Instacart e-gift card go to Instacart.com and

•   Login or create an account

•   Click on the Account menu at the top right corner of the screen

•   Select “Buy Gift Card”

If you have questions or need assistance you can contact Instacart by emailing them at help@instacart.com or calling 888-246-7822.

Can I order groceries online for delivery?

Yes! We have partnered with Instacart to offer same-day delivery directly to your door, on all your local, organic favorites you know and love. You can even communicate with your shopper as they shop, and delivery is available throughout Half Moon Bay and the Santa Cruz area, Scotts Valley, and all the way to Aptos. Just enter your zip code here to find out if we’re delivering to your area.

What are your discount days?

On Senior Wednesdays, our customers 65 or better receive 10% off most items.

Do you use cage-free eggs in your prepared foods department?

We are committed to choosing cage-free eggs for the dishes we cook and serve, and use 100% cage-free eggs in all of the dishes prepared in our Deli and Hot Bar offerings.

Which stores bake their own bread?

All New Leaf Community Markets locations make focaccia and cornbread in-house!

How do I rent the Community Classroom?

We have community classrooms at our Westside Santa Cruz & Half Moon Bay stores. Please call the store directly to inquire about reserving the community classroom, or learn more here.

How do I get involved in teaching a class at New Leaf Community Markets?

Interested in teaching at our Westside Community Classroom? Connect with Madia Jamgochian, Community Classroom Coordinator. Interested in teaching at Half Moon Bay? Connect with Danielle Seyler, Community Relations Coordinator.

Where can I find the classes offered my store?

Look up events by date, store event name or event type on our Online Event Calendar.

How do I become an Envirotoken recipient?

Learn more about the Envirotoken program here. We refresh our recipients every 6 months, and allow for the community to vote on local organizations they would like to see supported. Want to apply to be an Envirotoken partner? Please fill out this form.

How can I request a donation to my nonprofit?

Please fill out a donation form online. Please visit our Community Programs page for more information about our local giving.

Can I order food or wine for an event?

Call the store that you’d like to order from directly to place your Catering Order or special wine case order.

Where do I put my recyclables at New Leaf Community Markets?

Our recycling program has changed because of new marketplace restrictions on most plastic recyclables. Read more about sustainability here.

Can I return or exchange something I bought?

New Leaf Community Markets guarantees the quality of all of its products. If you are dissatisfied for any reason, you may return the product for a refund with a receipt or for store credit with or without a receipt.

Where can I request to bring the next New Leaf Community Markets store to my community?

Click here to share your feedback with us. Select “General feedback” when sharing your location suggestion with us. Feedback from our customers is just one piece of the very complex decision-making process for new store locations and our aim for sustainable growth.

How can I get New Leaf Community Markets to carry a certain product I love?

Click here to share your feedback with us.

How do I get my product on New Leaf Community Markets’ shelves?

Click here to contact us.

How do I apply to work at New Leaf Community Markets?

Click here to access our Work with Us page.