Committed to your Health

Updated September 17, 2020:

At New Leaf Community Markets, the health and wellness of our staff, customers, and community has always been our #1 priority. We’re beyond grateful to have your trust for the past 34 years, and as we start to see some gradual reopenings in our communities, we will continue to do our part to ensure that we’re navigating changes carefully and with the safety of everyone in mind. Fresh, seasonal foods from our local partners are arriving daily, and we’re doing everything we can to ensure that you don’t miss out on any of the deliciousness, including:

cart illustration  Shopping with Us:

Our stores have returned to normal hours, though they may vary by location. See all store hours here. We ask that visitors continue to observe from open to 9am daily as Community Care Hour, a time to allow our at-risk population to do their shopping safely. We’ve extended our 10% senior discount to all hours, every day to provide additional flexibility. Cloth facial coverings are required during all store hours and must be worn by visitors aged two years and over for the duration of their shopping trip. We’re excited to announce that reusable bags are back! We just ask that customers only shop with clean bags, and that they bag their own groceries at checkout. Additionally, we ask that customers continue to maintain a safe social distance between themselves and others by following posted signs and any requests made by staff. For customers wanting to skip the store altogether, we’ve expanded our grocery delivery and curbside pickup services.

illustration of a masked womanSupporting our Staff:

We’re incredibly proud of our staff for their continued service to our community and continue to actively adjust our pay and benefits policies to ensure they’re supported. Staff members have been supplied cloth face coverings for required use while working in-store, and we’re conducting symptoms checks at the start of every shift. We’ve offered ongoing support to staff members who have tested positive for COVID-19, which includes paying for their leave of absence and covering the cost of any necessary COVID-19 testing.

illustration of a spray bottleElevating Cleaning + Sanitation:

In addition to our usual rigorous sanitation and food safety procedures, we’re disinfecting staff and common areas and surfaces more regularly. We’ve also temporarily suspended classes, bottle redemption, and our sampling stations. The deli seating areas will remain closed at this time.


These are unprecedented times, and our community, like many around the world, has been touched by this global pandemic. We have confirmed staff cases of COVID-19 at the following stores:


  • Staff members disclosed positive test results in April.

Half Moon Bay

  • Staff member disclosed positive test result on September 17, last worked in the store on September 15.
  • Staff member disclosed positive test result on August 11, last worked in the store on August 1.

Westside Santa Cruz

  • Staff member received negative test result on July 21. Store temporarily closed out of an abundance of caution before confirming negative test result.
  • Staff member disclosed positive test result on August 10, last worked in the store on July 24.

In each instance, we contacted local health authorities and followed recommended cleaning guidance. We work diligently to confirm to the best of our ability that any staff member affected had limited prolonged close contact with customers, vendors or partners. All have received or are receiving full pay during their recovery time at home. The health and safety of our staff and customers is our top priority and we err on the side of caution when making decisions regarding temporary store closures, cleaning procedures and isolation of additional staff members.

We will continue to share any updates as things continue to evolve. In the meantime, take care of each other, and please, help support your local farmers, fishermen, ranchers, and makers in our communities by choosing their products whenever possible!